STAFF
Document
Create-draft-publish thorough & complete job descriptions
Due Diligence & Vet
Administer skills & personality tests for best fit
Reference checks
Coordinate interviews
Hire
Negotiate employment terms
IDENTIFY
DEVELOP
Review & Document
Onboarding schedule & job description with new hire
Conduct periodic & consistent progress reviews
Calendar benchmark proficiencies & goals
RETAIN
In-Person Check-Ins
Job satisfaction
Feedback re Management
Resources for workplace
Coordinate & Host
Onsite & offsite team-building activities
Lunch & learn sessions
Annual company day retreat
IDENTIFY
Brainstorm & Document
Top priorities & issues
Lowest hanging fruit to
improve staff efficiency, collaboration & satisfaction
Professional goals
Conduct
Personality/ working-style tests & review
DEVELOP
Schedule & Document
Working timelines to track measurable progress
Coach
Take results of personality-working style assessments to identify areas for growth & development
RETAIN
Inquire & Serve
Consistent & periodic check-ins regarding adequacy of resources, staffing, guidance
Identify & Provide
Opportunities for leadership training &
industry education
MANAGEMENT
VENDOR PARTNERS
RFP & Market Search
Create detailed RFP
Find best-in-class vendors for specific needs (IT, marketing, web dev, ERP)
Due Diligence & Vet
Obtain & review quotes
Reference checks
Coordinate interviews
Hire
Negotiate project pricing & business terms
IDENTIFY
DEVELOP
Document
Comprehensive priorities list & timeline
Project Management
Onsite progress checks
Vendor troubleshooting
Payment Tracking
Track payments in-line w completion benchmarks
RETAIN
Expectation Management
Liaison between vendors & company-client regarding
expectations & timelines
Troubleshoot
Inquire company-client satisfaction & communicate issues-concerns to vendor
Consistently work with vendor toward greater efficiency & transparency in services & pricing