Office Relocation
Led moves from start to finish with 60 to 90-days lead time (including bi-coastal moves). Coordinate all internal departments. Each client move entailed transporting and putting away over $2M+ inventory.
Vendor Contracts
Review and negotiate on client behalf - vendor contracts, agreements and pricing structure. Vendors include marketing agencies, ERP providers, freight forwarders, contractors. Periodic review of vendor invoices and contract deliverables.
Recruit & Hire
Manage all levels of hiring - from beginning - job description drafting & posting, vetting resumes, candidate interviews, offer negotiations - to end - schedule and arrange start date.
Employee Wellness
Quarterly check-ins with clients' staff. Create employee-centered programs - workshops, events, speakers to enhance staff wellness (time management, mental & physical health, ergonomics, safety training).
Vendor Search & Hire
Create clients' Request for Proposal (RFP), research options and solicit vendor bids. Review bids and recommend options to client. Interview, hire and onboard vendor.
Warehouse Build-Out
Work with material handling vendor to lay out most efficient workspace for warehouse team based on client's business and workflow. Maximize use of both horizontal & vertical space. Identify & comply with applicable safety standards.
Management Coaching
Accountability partner, sounding board and advocate for management in identifying and executing goals. Weekly or bi-weekly meetings to track and measure progress. Provide on-point educational materials.
Employee Reviews
Provide consistent and predictable schedule of employee reviews to establish clear goals and expectations. Address any performance issues/ concerns in a timely and measurable manner.
Document all reviews to provide benchmark for future reviews.
Department Relations
Identify through surveys and discussions with staff - areas needing greater transparency or communication between departments to improve operations. Create practical solutions to identified problems.
Events & Programs
Develop and host on-site and off-site staff or department events to facilitate connection and celebrate notable occasions and holidays. Provide opportunities for staff connection in a casual, fun, non-work setting.
Vendor Communications
Obtain quarterly feedback from staff and vendors regarding effectiveness, efficiency and responsiveness of vendor services. Discuss findings and solutions with vendor and provide written documentation.
Process & Procedure
Work with staff and vendors to create documented process and procedures to facilitate greater transparency, clearer breakdown of responsibilities, timelines and expectations amongst staff members and departments.